Terms & Conditions
Effective Date: 19/02/2026
Welcome to Precision Engineering Independent Consultants Limited (“we”, “us”, “our”). By engaging our services, you (“the Client”) agree to the following Terms & Conditions.
1. Services Provided
We provide specialist precision engineering consultancy services, which may include but are not limited to:
CNC servicing and diagnostics
Machine programming and optimisation
Technical training and support
Engineering consultancy and advisory services
All services will be delivered with reasonable skill, care, and professionalism in accordance with industry standards.
2. Quotations & Acceptance
All quotations are valid for 30 days unless otherwise stated.
Work will commence only once we receive written acceptance of our quotation or confirmation to proceed.
Any additional work requested outside the agreed scope may incur additional charges.
3. Client Responsibilities
The Client agrees to:
Provide safe and reasonable access to equipment and facilities
Ensure machinery is safe to work on and compliant with applicable safety regulations
Provide accurate information relevant to the work required
We reserve the right to suspend services if unsafe working conditions are identified.
4. Fees & Payment Terms
Fees will be outlined in the quotation or service agreement.
Invoices will be issued upon completion of work unless otherwise agreed in writing.
All invoices must be settled by the payment date indicated on your invoice.
We reserve the right to:
charge statutory interest and recovery costs on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998;
suspend ongoing or future services until outstanding balances are paid in full.
The Client is responsible for any additional costs incurred due to late payment.
5. Cancellation & Rescheduling
If the Client cancels or reschedules confirmed work:
Less than 48 hours’ notice may result in a cancellation fee;
Travel and accommodation costs already incurred will be chargeable.
We will make reasonable efforts to reschedule where possible.
6. Travel & Expenses
Where applicable, travel time, mileage, accommodation, and subsistence costs will be charged as agreed in advance or detailed in the quotation.
7. Liability
We shall not be liable for:
indirect or consequential losses, including loss of production, revenue, or profit;
faults arising from pre-existing equipment defects;
damage resulting from misuse, improper maintenance, or unauthorised modifications.
Our total liability shall not exceed the value of the services provided.
8. Warranty & Workmanship
We will take reasonable care to ensure all work is completed to a high professional standard.
Any issues directly resulting from our workmanship must be reported within 14 days of service completion.
9. Intellectual Property
All documentation, programming, training materials, and technical content provided remain our intellectual property unless otherwise agreed in writing.
Such materials must not be reproduced, distributed, or shared without our prior written consent.
10. Confidentiality
We will treat all client information as confidential and will not disclose it to third parties unless required by law or with the Client’s consent.
11. Data Protection & GDPR Compliance
We are committed to protecting personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal Data We May Collect
We may collect and process personal data including:
names and job titles
business contact details (email address, telephone number, address)
billing and payment information
correspondence and service-related communications
How We Use Personal Data
We process personal data to:
provide and manage our services;
communicate regarding projects, quotations, and invoices;
comply with legal and regulatory obligations;
maintain business records and accounts.
Lawful Basis for Processing
We process personal data under lawful basis including:
performance of a contract;
compliance with legal obligations;
legitimate business interests.
Data Sharing
We do not sell personal data. Information may be shared with trusted third parties where necessary to deliver our services, including accountants, payment processors, or IT service providers, and where required by law.
Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.
Data Retention
We retain personal data only as long as necessary to fulfil contractual, legal, and accounting obligations.
Your Rights
Under UK GDPR, individuals have the right to:
request access to their personal data;
request correction of inaccurate data;
request erasure where appropriate;
object to or restrict processing;
lodge a complaint with the Information Commissioner’s Office (ICO).
Requests relating to personal data can be made using the contact details below.
12. Force Majeure
We shall not be liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, transport disruption, illness, or equipment failure.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Amendments
We reserve the right to update these Terms & Conditions at any time. The latest version will always be available upon request or on our website.
Contact Information
Precision Engineering Independent Consultants Limited
Sussex
enquiries@precisionengineeringconsultants.co.uk
07875477229